Racquet PassportTerms of Service
Last updated: 30 July 2026
These terms are between you and JT Solutions OÜ, registered at Seebi 1, 11316 Tallinn, Estonia ("Racquet Passport," "we," "us"), and govern your use of racquetpassport.app. By creating an account or using the service, you agree to these terms.
What Racquet Passport is
Racquet Passport is a digital record-keeping service for racquet stringing history. It lets players track their racquet's service history, and lets independent stringers and shops offer that history as part of their own service.
Racquet Passport is not a stringing service. We don't string racquets, employ stringers, or guarantee the quality of any specific job. Stringers and shops using Racquet Passport are independent businesses, not employees or agents of ours. Any dispute about workmanship, pricing, or service quality is between you and the stringer or shop that did the work.
Accounts
You sign in using a one-time code sent to your email — there's no password to manage, which also means keeping access to your email account secure is how you keep your Racquet Passport account secure. Accounts are for individual use; please don't share your sign-in access.
Who can use it
Racquet Passport is available to players, independent stringers, and racquet shops or clubs. You must be able to form a binding contract to use the service (in most places, this means being at least 16 years old, or having a parent/guardian's consent).
Stringer and shop plans
Membership tiers and pricing for stringers and shops are described at racquetpassport.app/start. At this stage, plan activation is handled directly by us via an activation code issued after you sign up — automated card payment isn't live yet, so we'll be in touch personally to get you set up. Pricing and plan terms may change; we'll give notice of material changes before they take effect for existing partners.
Your content
You keep ownership of the content you add — racquet details, stringing logs, photos, and reviews. By adding it, you grant us a license to store, display, and process it as needed to provide the service (for example, showing a racquet's history to its owner and the stringer servicing it). Don't upload anything you don't have the rights to, or that's abusive, fraudulent, or illegal.
Acceptable use
- Don't attempt to bypass, guess, or brute-force claim codes or sign-in codes.
- Don't scrape, resell, or bulk-extract data from the service.
- Don't impersonate another person or business, or misrepresent your role (player, stringer, or shop).
- Don't use the service for anything illegal, or that infringes someone else's rights.
Availability and changes
We aim to keep Racquet Passport available and reliable, but we don't guarantee uninterrupted access, and we may add, change, or remove features as the service develops. We'll try to give notice of changes that materially affect how you use it.
Termination
You can stop using Racquet Passport and ask us to delete your account at any time. We may suspend or terminate access for accounts that violate these terms, including abuse of the claim-code or sign-in system.
Disclaimer and limitation of liability
Racquet Passport is provided "as is," without warranties of any kind, express or implied. We're not liable for indirect, incidental, or consequential damages arising from your use of the service, including — but not limited to — disputes over stringing quality, missed restring reminders, or data loss, to the fullest extent permitted by law.
Governing law
These terms are governed by the laws of the Republic of Estonia, without regard to conflict-of-law principles.
Changes to these terms
If we make material changes to these terms, we'll update the date at the top of this page and, where appropriate, let you know in the app.
Contact
Questions about these terms? Email support@racquetpassport.app.